Shipping and Returns

All Issues with Orders MUST be reported within 48 hours of the timestamp on your USPS or UPS Tracking Info showing that the order was delivered. ABSOLUTELY NO EXCEPTIONS to this policy. 

***Emails with any issues MUST be emailed to popcreativedesigns@gmail.com. We will NOT respond to any message on social media in regards to an issue with an order.***

Return Info
Return Policy: We do not accept returns on printed merchandise unless it is due to a manufacturing defect.

Damaged during shipping: If your item(s) is damaged during transit, please notify us within 48 hours of showing as dellvered. Upon approval of your claim including clear photographic evidence of damage, your replacement item will be replaced and shipped ASAP.

Completed orders: Once your order is placed online, it cannot be canceled for any reason. Credit for shipping charges will be given at the end of the refund process.

Replacements:
If a product is deemed defective, a complete inspection of products returned will take place to determine the authentication of a request. If an item is approved for replacement, the original sales order receipt/number must accompany the item being returned.

Shipping Info

We ONLY ship within the USA. Once an order is placed, please allow 1-2 weeks for processing before your order will ship.  Many times our turn around is quicker in processing, however since all items are 100% handmade by us we do need time to make your item.  Most orders are shipped via USPS or UPS.  If your order is shipped, you will receive tracking info in an email once your order has been shipped.

 

ZERO Tolerance Policy for Abuse of single use Coupons
If you are found to be using multiple email addresses to use multiple single use coupons, your order will be CANCELED and REFUNDED. We have kept a list of names of people whom have already committed this action repeatedly. We have tolerated certain individuals actions for the past years and we have a ZERO tolerance policy now. Be supportive of a Small Business, we are not a big company therefore it is unfair to all of our customers for your actions.